Try A Mentor Community Guidelines
Updated on July 29th, 2020
Tryamentor.com is a place and means for people, who have experience performing a role, to mentor people new to these roles or who hope to enter them. They can equally help a person already in that role to further excel in it. Both Mentors and Mentees use Tryamentor.com as a meeting place, or an online marketplace to be precise, which in turn delivers a Community of Mentors and Mentees, and this is the purpose of Try A Mentor. Try A Mentor is designed to build and sustain relationships between Mentors and Mentees and for this to occur the critical component is trust.
Try A Mentor, as a result, has created Community Guidelines that are actively enforced to enable effective Trust, and its critical components of safety and effective behaviour, to be adhered to. Try A Mentor (TAM) takes violations of these Community Guidelines seriously and may suspend or terminate an Account for ongoing or serious violations. Try A Mentor reserves the right to also edit or remove content on our site that violates these Community Guidelines or if we believe it adversely affects the integrity of the Try A Mentor platform or its users.
By using Try A Mentor / tryamentor.com, you agree to strictly observe and follow these Community Guidelines. If you have any questions about these Community Guidelines, or if you believe that a user has violated these Community Guidelines, please email us immediately at email@example.com
- Not take bookings or payment directly:
This is not just part of our Community Guidelines but it against the rules and conditions for using this site. But there are also common-sense reasons as to why you should not do this:
- Using our site is about gaining a steady stream of Mentees, and as such, revenue. Once a Mentee and you finish working together, they will leave a review. The more reviews you have, the more future Mentees will pick you. By moving a Mentee to work with you directly, they can no longer leave a review and future bookings will decrease.
- You are signalling to the Mentee, or they are signalling to you, that they are willing to be unethical. So, when payment is needed, you and they will need to share financial information with one another. Would you like to give such details to someone who has already shown themselves to be unethical?
- The payment system on Try A Mentor means that all financial payments are automatic, all financial information safe and you are working with an independent (Stripe) and highly secure payment system. Having a place to find a steady stream of mentors and mentees, and the system to support this process, makes continuing to work through us easy, profitable, and very safe.
- Comply with local and international laws and tax laws always.
Try A Mentor acts as a communication platform and as such is not liable for ensuring compliance by Mentors. It is the responsibility of Mentors and each listing owner to ensure all local and international laws, and tax compliance is met. Any payments that you collect that originate through our communications, booking requests, or otherwise from Try A Mentor, are also subject to any business reporting for which you are required and currently responsible for. If you are responsible for charging local or national taxes on services, you must also comply with these regulations and let all users know of any applicable taxes that they may be charged off our platform.
- Accurately represent themselves in terms of Experience, Education, Pricing, and the Services they are capable of offering.
Mentors must accurately present their education, educational awards / accreditation and working experience (their accrediting body, institution or organisation in which they studied through, time to gain award, if only partially awarded, level of award, where they worked, the role they did, what this involved, examples of how they approached this work and length of time in each role/ organisation etc.) and their experience of Mentoring others in the past. Their photograph must also be an accurate representation of themselves and be a photograph representative of a business professional. The Mentor must accurately present the services that they can credibly offer and should not misrepresent pricing or dishonestly make claims by any means. Try A Mentor will take proactive action if it is reported or discovered that you are misrepresenting yourself or the services that you offer.
Whilst communicating through Try A Mentor, or when providing the on-line Mentoring (in fact having any contact with anyone who is part of the Try A Mentor community, including Mentees) your behaviour should be guided by what professional conduct dictates in a professional workplace. Your language should be polite and respectful, your behaviour positive in all aspects and absolutely nothing of a sexual nature should be said or done. No alcohol or illegal drugs should be consumed. You are not allowed to use discriminatory language or gestures and you are not allowed to discriminate on the grounds of Gender, Age, Marital Status, Family Status, Sexual Orientation, Religion, Race, Disability, or membership of the Travelling Community or any other category of person as defined by local / national laws. It is strictly forbidden to form any type of sexual / dating relationship with other members of the Try A Mentor Community / Users of Tryamentor.com
- Only list and offer Mentoring that you are permissioned to offer.
You must only list Role Profiles / Job Roles that you have permission and authority to do so. If a previous or current employer has the right to prevent you discussing what you have learnt while in their employ then you must follow this direction, and as such do not offer it on Try A Mentor without consent to do so. If it is discovered that you are offering information that you do not have permission to offer, the listing will be immediately removed, and your account will be subject to removal from our site.
- Never engage in illegal or prohibited activity to or with a Mentee
- Never meet a Mentee in person (except for on-line / “virtual” Mentor meetings)
- It is the responsibility of the Mentor to ensure that they have all the required equipment and internet speed to have a successful on-line Mentoring Meeting. If your equipment fails or your internet speed becomes ineffective (not capable to delivering clear video picture and sound) then all monies paid for the Mentoring meeting impacted are to be refunded
- It is the responsibility of the Mentor to ensure that they are using an effective on-line meeting platform that works correctly (produces an effective video picture of both Mentor and Mentee and does so in a way that ensures confidentiality and safety for all). If this fails all monies paid for the Mentoring meeting impacted are to be refunded.
- Confidentiality is critical aspect of safety on Try A Mentor.
- Not ask the Mentor to take bookings directly (not using the Try A Mentor website) or direct payments (not using the Try A Mentor website) or accepting this request from a Mentor.
This is not just part of our Community Guidelines, but it is against the rules and conditions for using this site. But there are also common-sense reasons as to why you should not do this:
- You are signalling to the Mentor, or they are signalling to you, that they are willing to be unethical. So, when payment is needed you and they will need to share financial information with one another. Would you like to give such details to someone who has already shown themselves to be unethical?
- The payment system on Try A Mentor means that all financial payments are automatic, all financial information safe (Try A Mentor uses Stripe, an independent and highly secure system) and you are working with a robust booking system. Having a place to easily find and book effective Mentors who need to abide to a set of rules to remain on the site. This means your safety is a critical element of Try A Mentor
- If you have a complaint, requesting a refund etc., Try A Mentor will not be able to help and you will have to make this request to a Mentor who has shown themselves to be unethical.
- Adjudication can only occur through the Try A Mentor process. If you have communicated through any other medium other than the Try A Mentor communication system you have broken the Terms and Conditions of the website and as such Try A Mentor is no longer in a position to mediate on your behalf with the mentor. As such, any action to gain a refund must be performed with the mentor.
- Understand the Role of “Try A Mentor” / What “Try A Mentor” offers.
Try A Mentor acts as a communication platform and as such is not liable for ensuring compliance by Mentors. Your Mentoring purchase is directly with the Mentor (your Mentor is the Service provider not Try A Mentor) and as such Try A Mentor’s ability to ensure Mentor’s compliance is limited to:
- For a limited time period being able to with-hold payment to a Mentor while an issue is investigated, and within this limited period, if the investigation sides with the Mentee, to permanently withhold payment and to refund the Mentee (please see terms and conditions).
- The removal of the Mentor from the Try A Mentor platform.
- Accurately represent themselves to the Mentor
Mentees must accurately present their education, educational awards / accreditation and working experience
Whilst communicating through Try A Mentor, or when on-line receiving Mentoring (in fact having any contact with anyone who is part of the Try A Mentor community), your behaviour should be guided by what professional conduct dictates in a professional workplace. Your language should be polite and respectful, your behaviour positive in all aspects and absolutely nothing of a sexual nature should be said or done. No alcohol or illegal substances should be consumed. You are not allowed to use discriminatory language or gestures and you are not allowed to discriminate on the grounds of Gender, Age, Marital Status, Family Status, Sexual Orientation, Religion, Race, Disability, or membership of the Travelling Community or any other category of person as defined by local / national laws. It is strictly forbidden to form any type of sexual / dating relationship with other members of the Try A Mentor Community / Users of Tryamentor.com
- Only ask for Mentoring that you have the permission to receive.
You must only receive mentoring for Job Roles that you have permission and authority to receive. If a current or past employer has the right to prevent you from discussing what you have learnt while in their employ with an outside third party and if they so direct you not to receive mentoring then you must follow this direction. If it is discovered that you are offering information or receiving Mentoring that you do not have permission to receive, your account will be subject to removal from our site.
- You must offer both Fair and Accurate Feedback.
- Never engage in illegal or prohibited activity to or with your Mentor.
- Never meet a Mentor in person (except for on-line / “virtual” Mentor meetings).
It is the responsibility of the Mentee to ensure that they have all the required equipment and internet speed to have a successful on-line Mentoring Meeting. If this equipment fails to function or your internet connection fails to offer an effective session, then as this was your responsibility and the Mentor has already given up this time, no refund of monies paid for this session will be made. The only exception to this is:
- It was the Mentor’s equipment and/or internet service that failed
- The Mentor, having seen that you attempted in good faith to attend the Mentoring Session but technical issues on your side prevented this from being successful, then your Mentor (within five days of this meeting occurring) can contact Try A Mentor (firstname.lastname@example.org) to request a refund for you.
- Communicate honestly with others.
Try A Mentor is a trusted marketplace and depends on the honesty, integrity, and best interest of everyone that uses the platform. Only message others with the best intent in mind, do not make false claims, misrepresentations, do not engage in fraudulent activity, and do not willingly be deceitful.
- Use our platform for the intended use of Try A Mentor.
Try A Mentor is a communication platform with the intended use for Mentees to discover, message and request to book, and receive confirmation of booking requests with Mentors directly. It is also for Mentors to easily be able to list their ability to Mentor and services they are offering to others. Any messages that are not intended for this purpose, are misrepresented, have fraudulent intent, or otherwise deemed harmful to either user will be immediately reviewed and if necessary, appropriate, and legal, may result in legal action being taken by Try A Mentor. All users and booking requests are also applicable to the Terms of Service that is agreed upon by using the platform.
- Respect others privacy and information.
Many Mentors are world-renowned professionals. Some Mentors may also have well-known Mentees. It is professional and common courtesy to respect the privacy of the Mentors or Mentees. In some cases, Mentee and even Mentors may require the signing of a Non-Disclosure Agreement (NDA) prior to their booking. It is the choice of the person as to whether they sign this document but in turn the person requesting it, can decide not to pursue the Mentoring.
- Maintaining all information received as Confidential
When Mentors meet with Mentees a relationship is formed. This is a professional relationship and one whose foundation is trust. As such, it is possible, in a professional context, that items are discussed that may be deemed confidential by either party involved. As the relationship is built on trust one party may share something with the other, believing it to be being relayed as confidential but not necessarily stating this. As a result, all information shared in Mentoring Sessions / Meetings should be considered as confidential. If either party is shown to have broken this trust in this context then that person’s listings will be immediately removed, and their account is subject to be removed from our site. This is the clear essence of what is required here, but for a more defined definition of the requirements, please read on (please note: what follows is not a legally binding agreement or a legal document at all, rather it is designed to give both Mentor and Mentee further clarity in this area):
- Confidential Information “means all business or technical information of Discloser, whether it is received, accessed or viewed by Disclosee in writing, visually, electronically or orally. Confidential Information includes, but is not limited to, the following types of information, and other information of a similar nature (whether or not reduced to writing or still in development): designs, concepts, drawings, inventions, specifications, techniques, discoveries, models, data, content material, source code, object code, documentation, diagrams, flow charts, research, development, processes, procedures, know-how, new product or new technology information, marketing techniques and materials, marketing plans, timetables, strategies and development plans (including prospective trade names or trademarks), customer names and other information related to customers, pricing policies, and financial information, as well as analyses, compilations, studies or documents prepared by Discloser or its Representatives which contain or reflect the Confidential information.
- Either Party may disclose Confidential Information to the other Party in confidence provided that the Discloser identifies such information as proprietary and confidential either by marking it, in the case of written materials, or, in the case of information that is disclosed orally or written materials that are not marked, by notifying the other Party of the proprietary and confidential nature of the information, such notification to be done orally, by e-mail or written correspondence, or via other means of communication as might be appropriate within a reasonable time (not to exceed thirty (30) days) after the disclosure, or provided the disclosed information would, under the circumstances, appear to a reasonable person to be confidential or proprietary.
- Exceptions. Notwithstanding the above, this direction on Confidentiality while operating on the Try a Mentor platform and when in Mentoring Sessions / Meetings does not impose obligations of secrecy if:
- Was known to the Disclosee, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure;
- The information in question is an object of public knowledge;
- The information in question is approved for disclosure through prior written authorization from the Discloser;
- The information in question was independently developed by the Disclosee without any use of the Confidential Information of the Discloser and by employees of the Disclosee who have not had access to the Confidential Information, as demonstrated by files created at the time of such independent development;
- The information in question shall be disclosed in order to fulfil obligations under agreements between parties;
- The information in question is disclosed to the Disclosee by a third party who has the right to make such a disclosure, or
- The information in question is disclosed in response to a valid order of a court or other governmental agency or any political subdivision, but only to the extent of and for the purpose of such an order; provided, however, that the Disclosee shall first notify the Discloser in writing to seek a protective order or take other appropriate and necessary action.
Obligations. The Disclosee should:
- Hold the Discloser’s Confidential Information in strict confidence;
- Not disclose such Confidential Information to any third party except as specifically authorized herein or as specifically authorized by the Discloser in writing;
- further agrees that in protecting Confidential Information against unauthorised use, dissemination or publication, it shall use the same degree of care as it uses in protecting its own information of similar nature, but no less than reasonable care; and
- not to use any Confidential Information for any purpose other than for the purpose of giving or receiving mentoring
- inform the other party immediately upon becoming aware or suspecting that an unauthorised person has become aware of Confidential Information;
The Disclosee shall:
- inform anyone to whom it discloses Confidential Information that the information is confidential; and
- procure that anyone to whom it discloses the Confidential Information complies with this agreement as if they were a party and shall, in any event, remain liable to the Discloser or for any breach of this Agreement committed by any party to whom the Disclosee has disclosed the Confidential Information.
If there is ever an issue with privacy, Mentor security, or Mentor rules, please send us an email immediately at email@example.com.